No problem! We offer a free support service and it’s really easy to send us a message.

1. You can send us a message from inside the app.
MyShiftPlanner comes complete with an in-built feedback form for you to use:

a. Tap on the menu button in the top-left corner of the screen
b. Choose Help/Get In Touch
c. Fill in your name, choose the type of feedback/question you have and enter some details about it

2. Message us from our Facebook page
Our Facebook page is where we post the latest news, hints and tips so we highly recommend following us by liking our page.

This is also great for support as you can use the private messaging to ask questions and offer feedback.

3. Email us directly
Or if you prefer to, you can just email us at

We aim to get back to you within 8 hours during working days, or by the next working day if sent at the weekend.