Email your Work Time Report
myshiftplannersiteadmin2022-03-15T15:34:45+00:00If you want to send your Work Time Report to your boss or print it off to help calculate your pay, it's really [...]
How do I record my actual worked hours?
myshiftplannersiteadmin2022-03-15T15:35:22+00:00The Work Time report works off the actual hours you've worked, so it's important to record this accurately. You record your Actual Hours in [...]
I’ve turned on Reminders but I’m not getting the alerts!
myshiftplannersiteadmin2022-03-15T15:36:21+00:00There are a few reasons this might be happening, but most common is that you've disabled Notifications for MyShiftPlanner in your phone settings. The [...]
My reminders show but I can’t hear the sound!
myshiftplannersiteadmin2022-03-15T15:37:11+00:00The first thing to check is that you have your volume turned up - it's easy to have this silenced without realising it. If [...]
How do I turn off all Reminders while I’m off work?
myshiftplannersiteadmin2022-03-15T15:38:28+00:00If you need to disable the reminders for all shifts - maybe while off sick or on extended leave - you can do this [...]
How do I set a reminder for a particular day?
myshiftplannersiteadmin2022-03-15T15:40:10+00:00Tap on day you wish to change in the calendar Tap on the pencil icon. Tap Reminders to see the options for that day. [...]
Set a reminder for a particular shift
myshiftplannersiteadmin2022-03-15T15:40:49+00:00Reminders can be set for a shift type (e.g. The same for all Night shifts) and changed for individual days if you need [...]
Do I need to purchase my packs again if I change my phone?
myshiftplannersiteadmin2022-03-15T15:42:23+00:00No, as long as you've logged in and backed up to your MyShiftPlanner cloud account. The purchases will restore as soon as you've logged [...]
How do I restore my purchases on a new phone?
myshiftplannersiteadmin2022-03-15T15:46:22+00:00Installing MyShiftPlanner and logging into your account is enough to turn on any features you've previously purchased. However, if this doesn't happen automatically, tap [...]
I’d love to use this for my business. Do you offer a version for teams?
myshiftplannersiteadmin2023-07-31T11:07:58+00:00YES WE DO! Our latest product, MyShiftManager is designed to work directly alongside MyShiftPlanner. With MyShiftManager you can set up rosters for your [...]